Delivery Information

COVID-19 CRISIS INFO: Please note: we are not responsible for possible delivery delays due to the pandemic.

Thanks for understanding.

Below is a list of the countries we ship "Kartalin" to:

Austria (Österreich), Croatia (Hrvatska), Cyprus, Denmark (Danmark), Estonia (Eesti), Finland (Suomi), France, Italy (Italia), Latvia, Lithuania, Netherlands (Nederland), Norway (Norge), Slovakia (Slovensko), Slovenia (Slovenija), Spain (España), Switzerland (Swiss), United Arab Emirates (UAE), United Kingdom (UK), United States (USA) *.

* If your country is NOT in this list, please contact us before ordering. Thank you!

** We can't ship to Germany, Belgium, Sweden, Turkey, Australia, Africa, Canada, South America. I'm sorry!

Orders are shipped 2-3 business days after the order has been paid. 

You will receive an email notification once your order has shipped along with tracking information.

All parcels are sent via the "Russian Post" with the tracking number.
You can track your order at the "Russian Post" website - CLICK HERE.

Delivery time may vary from 7 to 20 business days depending on destination.

Please note: it is YOUR responsibility to look at the tracking number and pick up your parcel.
However, we remind our customers if your package is awaiting you in the postal office.